No Refund Policy

All sales are final. Please read this policy carefully before making any purchase.

Important: All Sales Are Final

Lightning League does NOT issue refunds for any reason. By completing a purchase on our platform, you acknowledge and agree that your purchase is final and non-refundable. This policy applies to all products and services without exception.

Match Tickets

No refunds will be issued for match tickets under any circumstances, including but not limited to:

Inability to attend the match
Schedule conflicts or personal emergencies
Weather conditions (unless the match is officially cancelled and not rescheduled)
Travel issues or transportation problems
Dissatisfaction with seat location or view
Match postponement or rescheduling (tickets will be valid for the new date)
Team performance or match outcome

If a match is officially cancelled and not rescheduled, credit may be issued at the sole discretion of Lightning League.

Season Passes & Ticket Bundles

Season passes, Lightning Passes, family passes, and ticket bundles are non-refundable and non-transferable.

No partial refunds for unused matches
No refunds if you are unable to use all included matches
Passes cannot be transferred to another person
Passes cannot be exchanged for different products

Soccer School Registrations

Soccer school and training program registrations are non-refundable once payment is completed.

No refunds for missed sessions or classes
No refunds if the participant drops out or withdraws
No refunds for schedule conflicts
No refunds if the participant is unable to complete the program
No pro-rated refunds for partial attendance

If a program is cancelled by the club, participants may receive credit toward a future program at the club's discretion.

Merchandise

All merchandise sales are final. No refunds or exchanges will be issued for:

Incorrect size selection
Change of mind
Color or style dissatisfaction
Items that have been worn, washed, or altered

Defective Items: If you receive a defective item, please contact us within 48 hours of delivery with photos of the defect. Replacement may be offered at our discretion for manufacturing defects only.

Why We Have This Policy

Lightning League operates as a community-focused sports organization. Our no-refund policy helps us:

Maintain affordable pricing for all families
Plan programs and events with confidence
Support our clubs and coaches with reliable funding
Keep administrative costs low so more funds go directly to youth sports

Payment processing fees are non-refundable. When a payment is processed, our payment provider (Stripe) charges a processing fee that is not returned even if a refund is issued. This cost would be absorbed by our clubs and the league, ultimately impacting our ability to serve the community.

Purchase Acknowledgment

By completing any purchase on Lightning League, you acknowledge that you have read, understood, and agree to this No Refund Policy. You confirm that you understand all sales are final and that you will not dispute the charge with your bank or credit card company for reasons covered by this policy.

Questions?

If you have questions about this policy or need assistance before making a purchase, please contact us at support@lightningleague.com

Last updated: January 2026